Digital Transformation Project: The performance of E-learning methods.

TheLeanSixSigmaCompany is active in the consultancy sector, where they advise, coach and train organizations and individuals the Lean Six Sigma methodology. This methodology offers a framework which allows the organization to continuously improve their business processes in a structured way. By analyzing the business model and the environmental analysis, TLSSC needs to innovate to be able compete in the market. TLSSC currently has a traditional way of educating people and they could increase their performance by introducing e-learning in their business model. Three methods of e-learning, Blended Learning, Virtual Mentor and Virtual Classroom, are analyzed and than graded based on a Balanced Scorecard. Blended Learning is the most traditional of the three, as this entails a combination of tradional physical courses and online learning to complement these traditional courses. Virtual Mentor and Virtual Classroom are completely digitalized, but differ in the way of contact with the instructor. The grading criteria used in this analysis are based on an interview with one of the owners of TLSSC. These objectives are the most important aspects for TLSS and needs to be taken into account when determining a new strategy.


Virtual Classroom achieved the highest score and would be therefore the desired method. Regarding the current state of TLSSC’s operations, Virtual classrooms are not suitable yet for TLSSC. Therefore TLSSC should start with implementing Blended Learning, which still incorporates part of the traditional way of teaching, one of the core values of TLSSC.  Blended learning will help them to extend their courses online, saving time of the trainers. When TLSSC has mastered the concept, their next step will be to gradually implement Virtual Classroom.



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